FAQ

We are located at 177 Main Street, STE 3, Waterville, Maine, 04901. For my local customers who plan on paying us a visit you can find us downtown right next to Saleah Tea Cafe. Look for Spider-Man in the window!

Yes, here at Black Cape Comics we focus on runs and key issues. our inventory changes regularly so if you are looking for something in particular feel free to reach out to us. 

Yes, in fact I encourage any and all characters to visit the store! Any cosplayers’ who’d like to, can have their pictures taken and even be featured on the store’s website and/or social media pages.

A online Pull Box service is coming to this site natively but for the time being you can set up a pull box via Previews world’s Beta version. This will enable you to pre-order comics as well as set up a pull list. With this service still being in Beta form it is Invite only, that means you will need to provide us with your email, and we will send you an invite via email to set up your account. To participate please email benjamin@blackcapecomics.com

Yes, but it will require a transaction before each issue gets shipped. We are working on some more Convenient 

 options, but we can work with you and make sure we come up with something that works.  

When you place an order, it will ship when as soon as all items are released. For Example: if you order a copy of “Venom” that has a ship date of 10/02 and you also order a copy of “Batman” that has a ship date of 10/16 then your order will ship 10/16. 

The shipping dates listed in the product listing are estimates pulled from Diamond. Sometimes books can get postponed anywhere from a week to a month (in rare occasions even longer), these events are out of our control. Your order will continued to be held until the your order has arrived to us in full. As soon as we receive your delayed title we will ship it out right away. 

If you don’t want to wait for a title that got delayed, we can ship the rest of your order, but you will need to pay for additional shipping. Your order was placed and priced for everything to ship at one time, to ship an additional package will cost additional postage, packaging, and time. 

Unfortunately no, due to the increasing number of orders, it’s not possible to add to existing orders. These used to be done manually, involving invoices, and manual adjustments to shipping costs. We want to ensure the best customer service for all of our customers, and making the changes take a lot of time, and can end up in mistakes. If you wish to add items, you will need to make a new order.   

Unfortunately, books showing up damaged from time to time is unavoidable no matter how well packaged they are. We do our best to avoid this by packaging in comic specific mailers and providing extra padding as needed. If your books are damaged and you would like a replacement or a refund, you may be required to send you books back. We will provide a return label for free, and when your books are return back to us, we will ship out your replacements  or issue you a full refund. Just email us with your order number and we will see how we can help. 

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